Online Reputation Management 5 Day Proof of Concept

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There are many factors that cause a consumer to choose to do business with one company over all the other choices they have. But what if I told you there was a way to double, or even triple your chances of being the company consumers choose? Now what if you were to learnthat this could be done for a price every business could afford? And just by properly utilizing resources you probably already have?

Well this (and more) are all possible by utilizing an online reputation management system.

The primary function of an online reputation management system is to increase online reviews of your business.

This helps because online reviews are critical. Yes critical, to the success of your business. And they are becoming more important every day.

Positive online reviews are a powerful form of social proof. They can improve a website’s search rankings and site visits, increase conversion rates and sales, and even increase trust and reduce skepticism of your business.

In the 2017 Local Consumer Review Survey conducted by BrightLocal.com, they discovered some amazing facts regarding consumer’s love of online reviews.

Here are some of the statistics from the survey.

Online Reviews – Why They are Important

  • 93% of Local Consumers Read Online Reviews to Determine if a Business is Good or Bad
  • 85% of Consumers Trust Online Reviews as Much as a Personal Recommendation
  • 77% of Consumers Think That Reviews Older Than 3 Months are not Relevant
  • 74% of Consumers Will not Select a Company with Poor Reviews
  • 73% of Consumers Trust a Local Business with Positive Reviews More
  • 48% of Consumers Need at Least a 4 Star Rating 
  • Consumers Read an Average of 7 Reviews Before Trusting a Business

Consumers Love Online Reviews!

Online Reputation Management
Okay, so we already know that consumers love online reviews. And that online reviewswill increaseyour credibility, reduce skepticism and improve the chance that a consumer will do business with you. This alone should have every business owner interested. But amazingly, there’s more. Not only do online reviews do all of this. They alsohelp increase your search ranking, the number of monthly visits to your website (often called click through rate - CTR),and dwell time, which is the amount of time a consumer spends on your site! You see, online reviews are a ranking factor for Google and Bing. And higher CLR and dwell time are also positive ranking factors!

How Does it Work?

NewStar SEO has a proven, cost effective system that will automatically ask your customers, clients or patients if they were happy with their experience with your company. This is done by email and/or text message. The message is typically sent two or three times, to maximize the chance the message is received at a convenient time.

If the experience was positive, the customer is sent to a page where they can easily leave a review on any one of a number the sites of your choice. Such as Google YellowPages.com or Facebook.

However, if there was a bad experience, they are directed to an internal page, and given the option of contacting you directly. This give you a chance to contact your customer, apologize and address their concern. This is really helpful, as it gives you the opportunity to turn an unhappy customer into a happy customer. Also, most of the time an unhappy customer is more inclined to complain to the business than to post a bad review. So,our system can also prevent you from getting a bad review.

We are so confident that our online review system can quickly make an immediate, dramatic and positive influence on your business that we are offering qualified businesses an absolutely free, no obligation 5 Day Proof of Concept of our online review management system.

Contact us to begin your 5 Day Proof of Concept, or for more information on how we can help you increase your leads, sales and profits with an effective online reputation management campaign.